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Save 25K every year. You get the point - the larger your team, the bigger your savings. Employee monitoring is the use of various methods to gather information about the worker's computer activity and locations of staff members. There are many and varied types of employee monitoring - here's a selection of the most commonly used:. Often used as a synonym for monitoring employees' computer and internet usage. Time tracking software collects data about programs, apps and URL's a person has used during the workday, and for how long.
That way, managers can track employee hours and make sure the company's time is used productively. The top industries using employee time tracking are marketing and IT, followed by web development and web design. Phone monitoring is mostly used at call centers for reasons of quality control.
Recording employees' interactions with clients allows managers to make sure that everyone provides customer service according to the company's standards. Apart from the quality control, the phone recordings are also often used for trainings - workers listen to their conversations for self-evaluation. Companies monitor their employees' emails to protect confidential information leaks. Managers also admit that email monitoring is a way to detect and stop potential abuse or inappropriate behaviour.
Simply put, letting employees know that they are monitored helps employers protect both their business and employees of the company. Time-clocking basically means tracking employees' times of arrival and departure. That allows employers to keep an eye on their workers to make sure they're not late for work and don't leave before the workday is over.
Some companies use electronic cards or chips that employees must scan upon arrival and when leaving the office building. Other employers use time tracking systems that start automatically and log the arrival time when the employee turns on the computer.
Companies usually use GPS to track employees who spend most of their time "on the road". A very classic example are truck drivers, taxi drivers, visual brand merchandisers, and other professions that include driving a car for work purposes. Attached to their vehicles, the GPS tracking system allows managers to keep track of their employees and plan daily routes more efficiently. Employee GPS tracking is also commonly used to make sure the car is not used for private reasons unless the company's policy allows it. Now that you know the most common types of employee monitoring, read on to learn why companies decide to track their employees in the first place.
Every company has its own reasons for monitoring employees in the workplace. Most often, the need for monitoring employee computer usage emerges after disputable or inexplicable situations. For example, when an employer notices that the team is constantly missing deadlines without any obvious reason and can't find the answer through employee performance reviews. Or the staff feels annoyed to write weekly reports, so employee time tracking is a way to automate the process and save the team's time.
Either way, here are the three most common reasons why companies - large and small - introduce employee monitoring in the workplace. One of the most common reasons why companies use time tracking is to monitor the productivity of its employees. That's totally understandable when you think how much time people waste every day.
Managers monitor employee computer activity because they're interested where people spend their work hours. Time tracking allows the employer to make sure that everyone dedicates their office hours to the work-related tasks that they are paid for. Besides, studies show that when employees know they're being monitored, they become more disciplined and motivated to stay on task.
In the larger scale, team monitoring creates a transparent, open and honest company culture. People are more disciplined and motivated to do their best. It says that you can't improve what you can't measure. Similarly, you can't optimize your workflow when you don't know how much time and human resources each project takes. That's why tracking your past projects is important, so you can better estimate your future project costs and deadlines.
Similarly, historical data from your time tracking software can make you rethink the allocation of human resources. Employee time tracking makes managing remote workers much more effective, since managers can follow the progress of task completion without asking for weekly or daily reports.
For example, a remote employee is given a task to complete by the end of the week. Once defined, the task is out of your hands until the deadline comes. Most managers rely on their employees, yet still admit they want to track the progress - just to make sure everything goes according to the plan and timeline.
A computer monitoring software allows managers to take a quick peek at their out-of-the-office employees to make sure they spend their time on the right tasks. There are hundreds of time tracking softwares out there, and each of them offers its own set of features. Here are some of the features your chosen employee time tracking system should include:. Employees should not pay attention to the software. Instead, it should be something that works in the background and starts automatically when the person turns on the computer.
Investigative Professionals Background Checks Our Search Experts tap connections to a far-reaching network of massive databases containing more than four billion records to run background checks and criminal records reports. All rights reserved. The top industries using employee time tracking are marketing and IT, followed by web development and web design. A questionnaire is provided. But still, it is not entirely impossible. Train your employees how to use it. Experienced database search specialists will immediately go to work for you, to quickly return real, meaningful results.
Asking your employees to remember to start and stop the tracker will only make them more annoyed regarding the new app - it's extra work for them. Therefore, choose a software that's unobtrusive and doesn't require any manual involvement , so your employees can forget it exists. Employee time tracking per se won't give you clear answers to questions like which tasks and projects are the most time-consuming, or how much a certain project has cost for the company and was it worth it?
Therefore, it's important that your time tracking app allows you to split the time worked by individual tasks and projects. Not only your time tracking app should allow you to split your time by projects, it should also let all your team members devote a part of their work time to these projects, so that everyone's input counts.
Employees are not afraid of time tracking, they're afraid of micromanaging. That's why it's important that your chosen software gives you summarized data and lets you see the big picture without going into details. As a manager who trusts their employees, you probably don't care what work non-related URLs, apps and programs they're using. As long as the total time they spend on work non-related things doesn't exceed eg. One of the biggest argument against time tracking is that it invades employees' privacy - people feel insecure, as if the management can see and judge their every step.
But here's the truth - your employees' private life doesn't stop because they're in the office. And sometimes they need to make that doctor's appointment during work hours. But the management doesn't need to know that. When choosing your time tracking software, look for a feature that allows employees to get off the radar when they need to.
Give them some private time during work time, which is reported, yet the internet usage is not tracked. That way you'll still be able to see how much time your team spends on private things during their office hours, while letting them keep those things private. With more and more companies hiring remote team members, the challenge of managing out-of-the-office employees becomes an important topic.
Therefore, when choosing an employee time tracking solution, look for extra features that ease the management of remote employees , such as real-time tracking and screenshots. Such features allows managers to closely monitor employee computer usage, even if they're miles away from the office. Meanwhile, the screenshots feature allows you to capture your employees' screen at certain time intervals, therefore minimizing the risk of cheating. Whenever anyone starts talking about employee internet monitoring and time tracking, employees tend to storm out.
Fearing increased control and invasion of their privacy, employees perceive time tracking as their enemy. Time tracking and worktime monitoring is not the employees' enemy. It's the lack of communication between the management and the team.